Privacy Policy
This Privacy Policy explains how I collect, use, and protect your personal information when you place an order or contact me about a product.
Information I collect
To process your order, I may receive the following information:
  • your name
  • email address
  • shipping address
  • phone number, if needed for delivery
  • order details
  • messages related to your order
Payment information is processed by the payment provider or platform used for checkout. I do not store your full payment card details.
How I use your information
I use your personal information only to:
  • process and fulfill your order
  • create and ship your custom-made item
  • contact you about your order
  • provide customer support
  • handle damaged, defective, or incorrect item claims
  • comply with legal, tax, or platform requirements
Custom-made products
Because each product is made especially for you after your order is placed, your order details may be shared with trusted production and delivery partners only when necessary to produce and ship your item.
Sharing your information
I do not sell your personal information.
Your information may be shared only with:
  • payment providers
  • production partners
  • shipping and delivery companies
  • the selling platform used for your order
  • legal or tax authorities, if required by law
Data retention
I keep order-related information only for as long as needed to fulfill your order, provide support, comply with legal obligations, and maintain business records.
Your rights
Depending on your location, including if you are in the European Union, United Kingdom, or certain U.S. states, you may have the right to request access to, correction of, or deletion of your personal information.
To make a request, please contact me using the contact details provided in the shop.
Marketing
I will not add you to any marketing mailing list unless you have clearly agreed to receive marketing messages from me.
You can unsubscribe from marketing emails at any time.
Data security
I take reasonable steps to protect your personal information and only share it when necessary to complete your order or comply with legal requirements.
Contact
If you have any questions about this Privacy Policy or how your personal information is used, please contact me through the shop or at the contact email provided.
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