All items are custom-made especially for you after your order is placed.
Because each item is produced individually, I do not accept returns, exchanges, or cancellations for custom-made products, unless the item arrives damaged, defective, or incorrect.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or you received the wrong item, please contact me within 7 days of delivery with:

• your order number
• clear photos of the item
• clear photos of the packaging

I will review the issue and offer a suitable solution, such as a replacement or refund.
Return shipping
If a return is required due to damage, defect, or an incorrect item, return shipping costs will be covered where applicable.
EU customers
For customers in the European Union: please note that the right of withdrawal does not apply to goods made to your specifications or clearly personalized. Since each item is custom-made after purchase, all sales are final unless the item arrives damaged, defective, or incorrect.